Management Fundamentals

Look at what leadership is and why it is important. Explore some of the myths and the essential qualities demanded of leaders. Focus on different leadership styles and learn how this may help you to lead others more effectively. You will also have the opportunity to apply what you've learned to a specific scenario. 

Find out what delegation means for you and your team, and examine its pros and cons. Explore some of the risks associated with delegation, and look at the methods and techniques you can use to delegate more effectively so that you add value to the business. You will also have the opportunity to apply what you've learned to a specific scenario.

Learn what project management is and examine the five key processes, methods and techniques that are used to manage projects successfully. Understand the project lifecycle and learn how to manage projects to ensure the best outcome for you, your team and the company. Identify the skills required by project managers to succeed. 

Learn why time management is so important in business and explore some of the techniques for managing your time more effectively. Understand how to use the urgent/important matrix. The course will start with a case scenario, and you'll come back to it at the end to apply the techniques you've learnt.

Here you'll explore how to make your presentations more effective and impressive. You will learn how to structure the presentations, improve your delivery and engage the audience to get the desired results. You'll also have the opportunity to apply what you've learned in the context of a case scenario.

Learn about emotional intelligence - what it is, why it’s important and what you can do with it. Take a look at some of the methods and techniques for measuring emotional intelligence and explore some of the emotional competencies to improve your performance as a leader.

Here you'll find out about the basics of coaching: what it is, why it is useful, and how best to carry it out. You'll learn how to prepare and plan for coaching, and explore some of the models, methods and techniques you can use to improve your coaching skills. Finally, you'll have the opportunity to apply what you've learned to a specific scenario.

Here you'll find out how to conduct a performance review, and explore some of the methods, techniques and steps to follow when reviewing performance. The course starts with a case scenario, which you'll come back to at the end in order to apply what you've learnt.

Here you'll learn how to get the most out of interviews - whether you're conducting them for recruitment, sales, research or compliance. You'll learn about the methods and techniques of preparing for interviews, and managing the interviews to achieve your objectives.

Here you'll learn what equality and diversity are, the benefits of embracing a diverse workforce, your obligations under the UK Equality Act, and what is expected of you.

Here you'll find out how to manage the performance of your team members and develop a performance management system. You will explore several methods of managing performance. Finally, you'll apply what you've learned to a specific scenario.

In this module, you'll find out why it is so important to manage and run meetings effectively. Then you'll find out how to prepare and plan for a meeting. You will also explore some of the methods and techniques you can use to make your meetings more successful. Finally, you'll have the opportunity to apply what you've learned to a specific scenario.

Here you'll look at all aspects of the recruitment process - from clarifying the role and attracting candidates, to assessing those who make the shortlist and finally making an offer. You'll find out what skills are needed at each stage, and explore some of the methods and techniques you can use to make the right recruitment decisions for your organisation and meet all legal obligations. Finally, you'll have the opportunity to apply what you've learned to a specific scenario.

Here you'll find out how to use electronic communications effectively, and explore some of the rules and techniques to adopt when using email, chat and social media. The course will start with a case scenario, which you'll come back to at the end to apply what you've learnt.

Here you'll learn how to gain influence as a leader. You'll find out how to develop your credibility and authenticity as a leader, and learn more about team formation, motivation, creating a vision and strategic thinking. Finally, you'll have the opportunity to apply what you've learned to a specific scenario.