Customer focus at Compliance Forum

The upcoming Compliance Forum will shine a light on the full customer journey and explore the ways in which members need to ensure they are operating in a compliant way. Wayne Gibbard from Shoosmiths will be talking to delegates about origination activity and the customer journey, before Chris Fitch from The Money Advice Trust will speak on the importance of recognising Customer Vulnerability, and regulation in this space.

Speakers from DWF, Comentis, and Voyc will look into the future of compliance and how technology can support firms.

The final Compliance Forum of 2024 will take place on Wednesday 30 October at the Shoosmiths office in Bow Churchyard, London. Starting at 10 am, the event will include lunch and provide excellent networking opportunities with peers.

For members already subscribed, remember to register your delegate names online or by contacting the BVRLA events team. If you haven’t attended before, this is a great opportunity to experience the Forum - reach out to express an interest in joining the last Compliance Forum of the year or to sign up to the 2025 programme.

BVRLA Compliance Forums.