BVRLA members are committed to raise standards and delivering consistently good customer experiences. By agreeing to meet the standards in the Code of Conduct, members are helping the association raise the bar. The BVRLA’s training programme helps members maintain those standards and keep their colleagues fully informed.
The BVRLA is committed to helping members maintain high standards of conduct and compliance with the BVRLA Code of Conduct. To support this we have produced this factsheet with the support of BVRLA member, ProHire Ltd who have provided a sample Pre-Rental Safety Checklist and Rental Agreement document to support members' understanding.
Members can now access new guidance on maintaining rental agreements and pre-rental safety checks, thanks to support from long-standing member, Prohire.
Countries including Australia and New Zealand, as well as several US states now issue digital driving licences, which make it much harder for a rental company to verify that a licence is genuine.
Vehicle rental makes an essential contribution to UK society, the economy and the move to more sustainable mobility, according to a new report from the BVRLA.
As the busiest time of the year draws to a close for rental members, the BVRLA’s Learning and Development offering continues to support the rental sector with a 2FOR1 offer on selected courses.
The BVRLA is offering further Learning and Development support for the rental sector with a 2FOR1 offer on its daily rental instructor-led online courses during 2022.
The BVRLA Learning and Development team has been strengthened by new trainer Ilaria Pareto who has spent more than a decade in the rental industry with Hertz UK & Europe and brings in-depth knowledge of rental operations and training.
The BVRLA's Van Plan paper sets out some of the unique challenges our commercial vehicle members are facing as they seek to accelerate their adoption of zero emission vans.
The BVRLA has produced some top tips for customers looking to rent a vehicle. With over 16 million vehicle rental transactions a year in the UK, the tips explain why it’s important to use a BVRLA member and include useful advice to ensure a smooth rental experience.